Control Room

Our control room operates 24 hours a day, 365 days of the year. Our modern control room has 4 computer terminals helping us to ensure maximum efficiency in the taking and despatching of Rescue/Recovery calls. Our control room hosts our CCTV screen allowing 24 hour monitoring of the premises. Our staff are continually trained in current procedures and changes to the ever changing rescue/recovery environment. We use Garage Manager and Turbo Exchange for the transmitting of live jobs from clubs.

Our staff are trained in customer management procedures to ensure that every job is dealt with from the time it comes on our screen till the time the job is finished and the completion details sent to the relevant control room.